I'm in this boat with a pack of Phinest seeds. You may have seen my whining. LOL.
Your seeds popped Heisen....not all lived but they all popped tails. (2 of 3 up on both PP and BBC.).
I have 11 - 3 foot tall plants in my hoop house that are Oni, Honest, Rado and MR. M genetics (even the fuckin STRAINLY SHIT POPPED!)..... I was gonna do 12 but had one fail in that pop...not even a tail......guess which one? 3 more tries...2/2/3. No tails. Just mush after a week of waiting on all but the one seed on the last pop.
So it's "grower error" on the one pack ONLY? I'm fuckin good at this.... Been doin it since '90 full fuckin time. It's all I did from 1990 til 2014. I made almost as much some years as my Master degree'd wife. Grower error my ass. @ this point I'm just asking for some fuckin respect and an answer IF they've had other problems/reports...which from a quick glance at IG...the answer is yes. I have no idea what their policy is about replacements.
I love my seeds but I pay my own way. You should know that one, H....how many other guys have turned down your free packs...TWICE? It isn't my M.O. to scam folks for seeds. That's bad karma shit. I buy what I wanna grow and I expect it TO GROW. If there's shame there I'm one shameful mutherfuckin SOB.
Some folks stand behind what they do...and some folks just run and find something to stand behind.
They told some other cat on IG that they would answer his email this week. We'll see if they go down the list and answer mine as well...or not. Funny..they can sure get their "See US..See How GREAT we are?" IG posts up daily...
but damn they are sure taking their time on gettin back to us guys looking to scam some "free" seed....