I'm not standing up for them at all I'm just explaining how I see things work from the customer service side. You're acting like a child, and not even because of a mistake they made, but because you just so happened to place a full price order just before a sale came, and then you expect them to bend over backwards for you? Come on, man, you have to see how ridiculous that sounds. I've placed 2 orders through them, totaling less than you had in your order, so I have no connection or reason to stand up for them at all.